We are here to answer your Frequently Asked Questions

 
  • KŌA boasts the latest integration of health & science. Our copper ion technology works to eliminate bacteria (primarily Cutibacterium acnes and staphylococcus aureus), rejuvenate skin, heal tissue and keep you looking younger for longer. Our product is hypoallergenic, sustainably sourced and 100% biodegradable, we always aim to do our bit for the environment.

    • Clears acne

    • Reduces fine lines & wrinkles

    • Hypoallergenic for sensitive skins

    • Balances your skin's natural oil and moisture

    • Keeps your skin hydrated

    • Strengthens hair - less split ends, knots and frizz

    • Gentle on natural lashes and extensions

    • Better sleep

    • Regulates your temperature while you sleep

  • Please click HERE to view our care instructions

  • Yes! In fact, Copper is an essential nutrient for the human body. Our pillowcases are 100% safe for everyone including;

    • Pregnant women

    • Sensitive/reactive skin

    • Eczema, dermatitis, psoariasis prone skins

  • All orders are dispatched within 24-48 hours of receiving your order confirmation.

    • Standard shipping 4-7 days

    • Express shipping 1-3 days

  • You should see and feel visible results straight away but it can take up to 30 days before you notice a big change. Results cannot be guaranteed in all cases as there are many factors outside of the control of the product itself.

  • TENCEL is a type of rayon fabric created from wood based cellulose fibers that are dissolved into a wet mixture and spun into yarn. Tencel is an environmentally friendly material that does not create harmful by-products in the production process unlike cotton, silk and many other fabrics. Tencel stands out with its ability to absorb moisture inhibiting the growth of bacteria and also being able to thermo-regulate temperature while you sleep.

  • TENCEL was created with feel and aesthetic in mind. It feels soft and silky along with a beautiful sheen-like appearance.

  • TENCEL is made from sustainable wood pulp that is dissolved in a non-toxic organic solvent. This method is referred ot as a closed loop process as more than 99% of the solvent is recovered and re-used which means less water usage and wastage! Tencel is also environmentally friendly as it is fully degradable at the end of its life. The wood pulp used for Tencel fabric comes from sustainable eucalyptus tree farms certified by the Forest stewardship Council.

  • Copper ions are embedded into the tencel fabric to provide an antibacterial effect against harmful bacteria. Because they are embedded deep into the fabric fibres, this maintains there efficacy even after 500 washes!

    HOW DOES IT WORK?

    • Copper Ions rupture and penetrate the cell wall of bacteria

    • Once inside, the copper ions attack the DNA of the microbe, inactivating the microorganism from copying and spreading

    • The copper ions will kill imediately upon contact and destroy harmful bacteria

  • Backed by scientific data, research papers and clinical test trials copper technology has been proven to be the most effective out of all other elements. No microorganisms have developed a resistance to copper which is why it is one of the most antibacterial. This type of technology has been used in the medical field by surgeons and nurses for centuries for its ability to fight the spread of bacteria. Our Copper technology is USA Patented and has been proven to kill harmful bacteria and rejuvenate the skin.

    Click HERE to learn more about our Copper technology

  • No, nothing is tested on animals. Our products are OEKO-TEX Standard 100 certified which holds worldwide recognition and means it has undergone vigorous tests and meets the highest quality international standards against harmful substances.

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We’d love to answer any other questions you may have!